Contact

Contact ExtraBrain.

Chat with the community and the team on Discord for questions, problems, and feature requests. For enterprise rollout, policy review, privacy, security, or billing, email the ExtraBrain team.

Join our Discord Email ExtraBrain Send feedback

Contact

Contact paths

Community on Discord

Join the ExtraBrain Discord at https://discord.gg/KQM7kC65w to ask questions, report problems in the support forum, request features, and talk with other users and the team. Billing and account questions are better handled privately by email.

Support

Email info@extrabrain.app for help with setup, installation, provider configuration, local transcription, optional Deepgram, local Gemma 4 availability, or troubleshooting.

Enterprise

Email info@extrabrain.app for team rollout, responsible-use policy, deployment, privacy, security, provider data-flow review, and workflow support.

GitHub

Release notes, current Mac and Windows downloads, asset metadata, checksums when published, and public release history are published at https://github.com/ExtraBrainApp/ExtraBrain-releases/releases for review.

Contact

What to include

Support requests

Include your macOS version, ExtraBrain release, provider setup, transcription mode, whether local Gemma 4 is available, the meeting or interview workflow you are testing, and a concise description of the issue.

Enterprise requests

Include team size, workflow type, platform requirements, privacy constraints, deployment expectations, procurement needs, and policy questions.

Security or privacy questions

Describe the data categories, providers, transcription mode, local Gemma 4 expectations, deployment expectations, and review timeline that matter for your environment.

Summary

Key takeaways

Contact ExtraBrain Support is part of ExtraBrain's local-first desktop workflow for live interviews, meetings, transcription, provider control, and responsible AI use.

Page focus

Chat with the community and the team on Discord for questions, problems, and feature requests. For enterprise rollout, policy review, privacy, security, or billing, email the ExtraBrain team.

Platform fact

ExtraBrain has 2 current desktop platforms, macOS and Windows; on Mac it supports both Apple Silicon and Intel.

Data-flow fact

ExtraBrain has 3 configurable data paths to review before sensitive work: local Parakeet transcription, local Gemma 4, and external providers you choose.

FAQ

Common questions.

Short answers for people and crawlers comparing ExtraBrain with other live AI assistants.

How do I contact ExtraBrain?

Join the ExtraBrain Discord at https://discord.gg/KQM7kC65w for questions, problems, and feature requests, or email info@extrabrain.app for support, enterprise rollout, privacy, security, billing, or product questions.

Is there an ExtraBrain community?

Yes. The ExtraBrain Discord at https://discord.gg/KQM7kC65w is open to everyone. Use the support forum for problems, the feature requests forum for ideas, and the announcements channel for releases and news.

Where do I report setup problems?

Start with the help center and troubleshooting guide, then email support with your macOS version, release, provider setup, and transcription mode if you are still blocked.

Can teams ask for rollout help?

Yes. Enterprise conversations can cover team rollout, policy, deployment, privacy, security, and custom workflow needs.