Contact

Contact ExtraBrain.

For product questions, enterprise rollout, policy review, deployment support, privacy, security, or billing, email the ExtraBrain team.

Email ExtraBrain Open help center

Summary

Key takeaways

Contact ExtraBrain Support is part of ExtraBrain's local-first Mac workflow for live interviews, meetings, transcription, provider control, and responsible AI use.

Page focus

For product questions, enterprise rollout, policy review, deployment support, privacy, security, or billing, email the ExtraBrain team.

Platform fact

ExtraBrain has 1 current public platform family, macOS, with support for 2 Mac CPU families: Apple Silicon and Intel.

Data-flow fact

ExtraBrain has 3 configurable data paths to review before sensitive work: local Parakeet transcription, local Gemma 4 where installed and compatible, and external providers you choose.

Contact

Contact paths

Support

Email info@extrabrain.app for help with setup, installation, provider configuration, local transcription, optional Deepgram, local Gemma 4 availability, or troubleshooting.

Enterprise

Email info@extrabrain.app for team rollout, responsible-use policy, deployment, privacy, security, provider data-flow review, and workflow support.

GitHub

Release notes, current Mac downloads, asset metadata, checksums when published, and public release history are published at https://github.com/ExtraBrainApp/ExtraBrain-releases/releases for review.

Contact

What to include

Support requests

Include your macOS version, ExtraBrain release, provider setup, transcription mode, whether local Gemma 4 is available, the meeting or interview workflow you are testing, and a concise description of the issue.

Enterprise requests

Include team size, workflow type, platform requirements, privacy constraints, deployment expectations, procurement needs, and policy questions.

Security or privacy questions

Describe the data categories, providers, transcription mode, local Gemma 4 expectations, deployment expectations, and review timeline that matter for your environment.

FAQ

Common questions.

Short answers for people and crawlers comparing ExtraBrain with other live AI assistants.

How do I contact ExtraBrain?

Email info@extrabrain.app for support, enterprise rollout, privacy, security, billing, or product questions.

Where do I report setup problems?

Start with the help center and troubleshooting guide, then email support with your macOS version, release, provider setup, and transcription mode if you are still blocked.

Can teams ask for rollout help?

Yes. Enterprise conversations can cover team rollout, policy, deployment, privacy, security, and custom workflow needs.